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Red Hat’s Products and Technologies (PnT) Program Management Office is looking for a Senior Business Analyst to join us in Raleigh, NC. In this role, you will support various initiatives aligned with Red Hat’s strategic framework. You will identify opportunities to improve business processes through validating current state, assessing gaps, and documenting future state. You will enable business outcomes and customer success through strategic business analysis, solutions design and evaluation, and assessing the performance of solutions. As a Senior Business Analyst, you will converge processes across teams and organizations and ensure the processes in place align with Red Hat’s strategic goals. You’ll need to be comfortable solving ambiguous business and technical problems of varied scope and complexity with minimal direction.
Primary job responsibilities
Support the implementation of business solutions through building relationships with key stakeholders, identifying business needs, implementing processes, and monitoring progress and results
Support scoping of new business initiatives and assist project managers in the creation of project charters (outlining the business need, project goals and deliverables, acceptance criteria, scope, etc.) for business-critical projects and initiatives
Distill high-level strategic vision into tactical actions, tasks, and deliverables
Contextualize relationships and alignment between teams and work to optimize outcomes
Investigate business problems and opportunities using root cause analysis
Elicit, manage, and prioritize business requirements effectively, ensuring traceability throughout the program or project life cycle
Demonstrate expert knowledge in business process mapping, convergence, and differentiation
Provide project-level analysis, producing required project analysis documentation, including business requirements, scope matrix, use cases, sequence diagrams, gap analysis, future state proposals, and recommendations for optimizations
Create and interact with business capability models; demonstrated ability using this tool to enhance organizational capabilities
Mentoring and coaching junior-level business analysts as required
Bachelor’s degree or equivalent experience; MBA is a plus
7+ years of experience working in business analyst role
Thorough understanding of Business Process Model and Notation (BPMN) 2.0
Skilled at translating customer needs into business solutions and requirements
Exceptional analytical and critical thinking abilities
Excellent written and verbal communication skills
Ability to perform cost-benefit analyses
Ability to work on your own and lead others during projects
Ability to resonate with technical and non-technical audiences and serve as a point of contact between the two
Proven ability to collaborate with global and cross-functional teams
Project Management Institute Professional in Business Analysis (PMI-PBA), International Institute of Business Analysis Certified Business Analysis Professional (IIBA-CBAP), or equivalent industry certification is a big plus
Other relevant certifications like IT Infrastructure Library (ITIL), Six Sigma, Project Management Professional (PMP), PRINCE2, etc., are a plus
Familiarity with Red Hat's product portfolio and open source software business models is a plus
About Red Hat
Red Hat (https://www.redhat.com/) is the world’s leading provider of enterpriseopen source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note : These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Posting Location : Location US-Raleigh
Posting date 4 weeks ago (8/18/2021 5:38 AM)
Job ID 88516
Workday ID R-013634