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Tesla

Supervisor, IT Manufactory Support

Supervisor, IT Manufactory Support

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22.09.2021
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Vehicle Dyno Test Specialist Engineer

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TeslaSupervisor, IT Manufactory SupportUnited States, Arkansas
Details

Responsibilities

  • Able to perform repetitious detail assignments and data processing.
  • Work with multiple departments in high pressure urgent need scenarios.
  • Resolve issues quickly and precisely to completion and prioritize multiple tasks.
  • Provide on call support and act as incident manager for swing and graveyard shifts when on call or working shift on site.
  • Troubleshoot basic network, software, printing problems.
  • Troubleshoot hardware issues and replacing hardware on both desktop and laptop PCs.
  • Lead team to Innovate on IT MFG support, talking with production on collecting business requirements

·         Participant team work arrangement on tasking tracking and team working time scheduling.

  •  Requirements and initiative to find potential improvements and give solution
  • Coordinate ITMFG project and cooperate with project manager and supplier on time scheduling and project delivery.

Requirements

  • Show competency in learning new software and functionality for out of the box functionality in various production systems software.
  • Good communication skills.
  • Have a good understanding of Windows OS.
  • 2 years’ experience supporting Windows 7 and Windows XP desktop/laptop PCs
  • Degree or working towards a degree in computer science or industrial engineering is a plus.
  • Proven experience with Microsoft Excel.
  • Must be flexible to work weekends and any shift.
  • IT manufacturing experience is a must, at least 10 years working in manufacturing support and at least 3 years working in vehicle manufacturing.
  • At least 5 years team management experience.
  • Experience at configuring and printing using ZPL language on Zebra printers is a plus.
  • Knowledgeable in SQL queries and Splunk queries is a plus.
  • Microsoft\Network\Cyber Security\Unix certificates is plus.
  • Project management certificates is plus.

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