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AlignTech

Service Desk Specialist

Service Desk Specialist

Israel, Petach Tikva

19.09.2021
AT
AlignTech

Customer Success Specialist

Customer Success Specialist

United Kingdom

19.09.2021
AT
AlignTech

Sr. DevOps Engineer, iTero

Sr. DevOps Engineer, iTero

Russia

19.09.2021
AT
AlignTech

PTM - Business Analyst

PTM - Business Analyst

India

19.09.2021
AT
AlignTech

Senior Integration Engineer, Kafka

Senior Integration Engineer, Kafka

United States, North Carolina

19.09.2021
AT
AlignTech

Orthodontic Territory Manager Oceanside, CA

Orthodontic Territory Manager Oceanside, CA

United States, Oregon

19.09.2021
AT
AlignTech

Field Clinical Liaison - Orthodontist

Field Clinical Liaison - Orthodontist

United States, Oregon

19.09.2021
AT
AlignTech

Business Optimization Manager

Business Optimization Manager

China

19.09.2021
AT
AlignTech

Sr. Customer Success Specialist (Dutch & English)

Sr. Customer Success Specialist (Dutch & English)

Netherlands

19.09.2021
AT
AlignTech

Commodity Manager

Commodity Manager

Israel, Petach Tikva

19.09.2021
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AlignTechService Desk SpecialistIsrael, Petach Tikva
Details

More about the role Join a team that is changing millions of lives. Transforming smiles, changing lives   At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.   Ready to join us?  About this opportunity Service Desk Specialist for Israel office branch, responsible for receiving requests for assistance or problem reports from users, performing an initial analysis, and invoking the proper support mechanism. In this role, you will… for Israel office branch, responsible for receiving requests for assistance or problem reports from users, performing an initial analysis, and invoking the proper support mechanism. ESSENTIAL DUTIES AND RESPONSIBILITIES Directly respond to the request or problem if within own areas of expertise. Complete information on problem reports that were solved personally and close report in problem tracking system. Direct the request or problem to the most appropriate support area (e.g., specialist, support organization). Liaison with user to ensure that requests or problem reports have been satisfactorily handled. Provides training and coaching to temporary employees hired to assist at the Helpdesk. Maintains an adequate supply of IT equipment and accessories for the Helpdesk. 2-4 years’ experience in operating systems (win7\8\10) Experience in office 2016 Knowledge in Exchange server 2013\365 Experience with active directory 2012\2016 English, spoken & written Prepares Helpdesk procedural documentation and ensures that it is kept up-to-date. Accept requests for assistance or problem reports from users. In this role, you’ll need … Technically degree related field of study 2-5 years of technology experience Microsoft 2012 Active Directory and Group Policy management. Microsoft Windows 2012\2016 Server administration Strong problem solving and analytical skills Sound like a good fit?      Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.       About Align      Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.       By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work.       We respect your privacy. Please review our Applicant Privacy Policies for additional information.     Global Diversity Statement: At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time. Equal Opportunity Statement It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.

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