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Tesla

Service Concierge - Taipei

Service Concierge - Taipei

United States, Virginia

22.09.2021
IBM
IBM

Application Developer: System i

Application Developer: System i

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Application Developer: RDBMS

Application Developer: RDBMS

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IBM
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Application Developer- Open Source

Application Developer- Open Source

India

22.09.2021
T
Tesla

Field Support Engineer

Field Support Engineer

Australia

22.09.2021
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Application Architect: Google Cloud Modernization

Application Architect: Google Cloud Modernization

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IBM

Application Developer: EAI

Application Developer: EAI

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IBM
IBM

Telecom Network Cloud Infrastructure Architect

Telecom Network Cloud Infrastructure Architect

India

22.09.2021
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TeslaService Concierge - TaipeiUnited States, Virginia
Details
Responsibilities
• Available to work on administrative activities such as purchase order, payment requests, vendor set-up and other management requests.
• Manage the vendor performance and cost control with the effective tools and skills.
• Timely budget and payment submission. Evaluate the performance of each vendor to bargain the best interest for Tesla.
• Order the supplies and facility maintenance. Well manage the cleaning vendor.
• Answer phones, directing calls to appropriate staff and taking messages as needed. Serve the customers courteously and find the appropriate answers as per the customer's questions. Ensure a great experience for customers.
• Communicate with callers in a professional, friendly and efficient manner. To be back up when service advisors are absent.
• Make sure the environment of reception is tidy and all facility/displayed food are in place.
• Effectively handle multiple priorities, organize workload, and meet deadlines.
• Work closely with the Service team to support the team to achieve KPI and customer satisfaction.

Requirements
• At least 3 years working experience in administration or accounting/ procurement related field.
• Working in the service department is preferred.
• An analytic, energetic, positive, mature and professional attitude.
• The ability to multi-task in a fast-paced environment while remaining courteous in person as well as on the phone.
• Show attention to details and accuracy. Fact oriented and good at figures.
• Have the ability to work well under pressure and with a diverse range of personalities.
• Good at excel (v-lookup/formula setting/pivot) and PowerPoint.
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