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OracleCX Senior ConsultantGreece
Details
CX Senior Consultant -21000SH3Applicants are required to read, write, and speak the following languages:English

Preferred Qualifications

Role / Responsibilities:

Being point of reference with the Customer for the analysis phase and the gathering of business

Performing design activities and creating/finalizing the proposed technical architecture

Conducting gap analysis between business requirements and software

Preparation and continuous update of documentation deliverables

Participation on SIT and UAT processes

Soft Skills:

Excellent communication skills in Greek & English.

Ability to understand the “real” requirement of the customer.

Ability to explain and present in a detailed and clear manner any suggested solution, workaround or functionality or feature related to the area

Excellent collaboration skills and team spirit

Education / Background:
Bachelor on Computer Science or Management Information Systems

Professional Experience:
At least 2, ideally 5 to 10 years of working experience on Cx implementations. Oracle Sales Cloud Applications implementation experience would be considered as a strong asset.

Extensive background across multiple Cx modules (Sales, Service etc).

Strong awareness of building solutions combined with the ability to advise customer on a solution driven cloud implementation approach.

Consulting experience to develop successful architectures on projects with complex business requirements.

Ability to work closely with the Sales and Pre-Sales teams to propose the best solution to cover customer’s requirements.

Experience on international projects would be also a strong asset.

Detailed Description and Job Requirements

As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.

Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.

8-10 years of experience relevant to this position including 4 years of consulting experience. Prior team leadership or management experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Strong influencing and negotiation skills. Ability to travel as needed.

Job

:Consulting

Location

:GR-GR,Greece-ATHENS

Job Type

:Regular Employee Hire

Organization

:Oracle
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