Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Over 2,000 innovative companies like Paychex, PayPal, Hubspot, LinkedIn, MuleSoft, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. With Gong, customers experience improved win rates, increased deal sizes, and accelerated employee ramp-times.
This will be our first full-time user research hire. As a Senior User Researcher, you'll play a pivotal role in establishing the user research capability at Gong and building the foundation for future growth of the function. You’ll work with an extremely engaged and passionate user base (#1 ranked software product on G2; NPS 65+) to understand them deeply and uncover what more we can do to win their love.