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What we offer
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
This Virtual Customer Engagement Practice (VCEP) is a team that drives a global, outcomes focused CE&X Front Engagement model to drive customer success at scale. We have two distinct motions: Proactive vCSP Outreach & Tech Touch.
The VCEP is looking for a Digital Scale Specialist. The Digital Scale Specialist will work with the Virtual CSP (vCSP) regional leaders around the globe and the Digital Scale team to support the expansion of the Virtual Customer Engagement Practice in pursuit of driving customer success at scale. The Digital Scale specialist is responsible for vCSP tooling and system requirements for vCSP; vCSP enablement and identifying areas of improvement aligned to changing Go-To-Market and technology enhancements. They are responsible for planning and executing on technology enhancements or new platforms.
The ideal candidate has an interest in digital technology, customer success, project management, time management, and technical aptitude. We’re looking for someone who is energized by contributing to continuous process improvement, and enjoys the excitement of something new!
To excel in this role, you need to be:
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
Our inclusion promise
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or , APJ: , EMEA: .
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID:306367 | Work Area: Sales Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
Job Segment: ERP, Sales Operations, SAP, Database, Cloud, Technology, Sales