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Intel› Common Infrastructure Engineering Operations Technician Guadalajara, JALMexico
Details
Job ID: JR0173095
Job Category: Contract Employee
Primary Location: Guadalajara, JAL MX
Other Locations:
Job Type: Intel Contract Employee

Common Infrastructure Engineering Operations Technician

Job Description

Intel's Data Platform Group is seeking a customer-focused Validation Technician with both hardware and software testing experience to join our team working in a fast-paced environment. This individual is expected to work with System Administrators, System Debug Engineers, Cluster Architects and Development Engineering partners to maintain, ramp and deploy systems for our common infrastructure environment from Power On to End of Life.

Job responsibilities include:

  • Prepares related installation, operation, and maintenance specifications and instructions
  • Analyzes equipment to establish operating data and conducts experimental tests
  • Analyzes engineering proposals and related technical data to determine the feasibility of assigning new equipment or modifying existing equipment
  • Responsible for operational data and preparing customer application information
  • Responds to customer/client requests or events as they occur
  • Develops solutions to problems utilizing formal education and judgment.


An ideal candidate would exhibit behavioral traits that indicate:

  • Fast paced Pre-Production lab environment (High tolerance for ambiguity)
  • Independently owns larger, more complex tasks and drives to resolution. Knows when to escalate and ask for help.
  • Recognizes problem areas and creates solution proposals.
  • Willing to work on multiple tasks simultaneously
  • High sense of customer orientation
  • Have commitment and great working attitude
  • Be able to communicate status clearly with strong written and verbal communication skills
  • Independently finds content experts and seeks training to overcome obstacles.


Qualifications

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications:

  • Technical Degree or related experience.
  • HW Spec knowledge and experience building up and maintaining servers.
  • Experience in removing/installing/troubleshooting server baseboards, CPUs, DIMMs and storage devices.
  • OS and driver Installs.
  • Basic Linux commands.
  • Microsoft Office skills (MS Outlook, Excel, Word, PowerPoint, Project).
  • Advanced English level.
  • Must be able to work non-standard shifts (early morning/night/evening).


Preferred Qualifications:

  • One year of experience with Intel Architecture.
  • Experience in customer support is a plus.
  • 2+ years of proven experience and knowledge of tech support.
  • Linux proficiency.
Inside this Business Group

The Data Platforms Engineering and Architecture (DPEA) Group invents, designs & builds the world's most critical computing platforms which fuel Intel's most important business and solve the world's most fundamental problems. DPEA enables that data center which is the underpinning for every data-driven service, from artificial intelligence to 5G to high-performance computing, and DCG delivers the products and technologies—spanning software, processors, storage, I/O, and networking solutions—that fuel cloud, communications, enterprise, and government data centers around the world.

MXIntel Contract EmployeeJR0173095GuadalajaraDPEA (DP Engineering & Arch)
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