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Director Design Ops

United States, Texas

Job Description


  • Grow, manage and support aDesignOpsteam

  • Evolve the PayPal Design Playbookand practicethrough ongoing discoveryandneeds assessments ofdesign, researchand cross functional team members

  • Develop robust trainingprogramstoequip teams to apply the standards you’ll define in their day-to-day jobs

  • Manage UXresources, toolsand budget

  • Actively contribute to the wider UXresearch& managercommunity,mentoringothers andleveraging your strengths to help others grow


  • 12+ years in UXroleand4+ yearsmanaging managers

  • Proven experiencein leading, growingand inspiring highly talented and productive teams

  • Track record of successful change management and delivery of complex, multi-facetedprograms

  • Deep understanding of a customer-centered Design, Research and Product Development Lifecycles

  • Familiarityand experience with standardresearch,designandprototyping tools, such as Figma,Miro, andUserZoom

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