Partner with Learning, Development, Engagement team and XFN partners to meet handbag authentication training requirements
Design, develop, and implement comprehensive training programs, procedures and materials, including instructor-led training, e-learning modules, job aids, and other resources
Facilitate webinars and live trainings to build the skills of our category trainers (T3s and professional development)
Conduct engaging and interactive in person and virtual training sessions to trainers across the US, Canada, UK, Germany, Australia, and Japan sites
Evaluate and optimize training programs through assessments, surveys, and feedback
Onboard and support new global sites and/or product categories within Authentication Operations
Partner with Learning, Development, and Engagement teammates and SMEs to ensure that Authentication Training and Assessments align with capability needs for authenticators
Translate sophisticated concepts into easily understandable language & drive simplicity
What you will bring:
Experienced knowledge of luxury and popular handbag brands and models, as well as advance authentication skills for handbags of any complexity
Bachelor's degree or equivalent experience with a proven track record in teaching/training or a similar position
Extensive skills in training and facilitating adult learners, with engaging facilitation abilities
Ability to build and maintain strong relationships across global sites, and are familiar with instructional course design and development
Strong analytical and critical thinking skills, influencing abilities, and a deep understanding of available development technologies
Highly collaborative, with an ability to work with a variety of personalities and roles, thriving in an impactful, creative environment
Ability to collaborate at all levels of the organization as well as vendors, and are personally motivated to enable eBay's success through a focus on employee development
This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.