Payoneer Key Account Management Customer Success Team Leader 

Ukraine, Kyiv 

793554070

A universe of opportunities. Open to you.

Payoneer is looking for a highly talented

What You’ll Be Spending Your Time On

• Owning and achieving quarterly targets; driving customer growth in revenue and retention.
• Manage Ukrainian team of Key Account and Customer Success Managers, driving high performance, growth mindset, high level of engagement and professional development.
• Develop and execute GTM plans to grow and expand customer share of wallet, increasing stickiness and loyalty.
• Drive efficiencies, productivity of the team and tracking in the whole managed customer portfolio.
• Optimize collaboration and efficiencies with the sales team to maximize customers growth and to retention.
• Optimize collaboration with Operations, to make sure, that your team is focused on growth, not on problem solving.

Have you got this kind of stuff?

• At least 5 years of experience in business development, sales or key account management, with at least 2 years demonstrative experience in team management.
• Track record of meeting and exceeding business established goals
• Ability to drive operational excellence through innovative initiatives
• Ability to manage a high performing team and to influence internal stakeholders
• Strong team player, self-motivated and the ability to work independently
• Excellent verbal and written communication skills
• Analytical thinking to promptly convert analysis into action
• Resilience, ability to make decisions in a changing environment, anticipate future needs and drive results
• Fluency in Ukrainian and English

Not a Must But a Great Advantage

• Experience in the Payments and Banking industry
• Familiarity with the B2B and SMB/SME Customer Segment
• Experience working and excelling at high growth, international company with diverse culture