NICE Senior Product Marketing Manager 

United States, Texas, Richardson 

987945072

Senior Product Marketing Manager

Hoboken, Atlanta, Denver, Salt Lake City or Richardson

Full-Time, Exempt

Senior Product Marketing Manager

If you are interested in working on a fun and

Adoption of AI and analytics in thecontact centeris growing at a rapid clip,In fact,in Q4 2024contact centeris still inearly stagesof moving to the cloudat record levelsg cloud native CX solution.cloud growth is the highest in our industry and on a much larger scale,our accelerating market share expansion.

In this role, ya select number ofs. Responsibilitiespositioning and messaging for, and implementingsales enablementmaterials and programsthought leadershipto drive awareness, interest, and

This position requirescorporate marketingproduct marketingan ability to prioritize, develop, and executehand in hand withproduct, pre-sales,effective programs that drive the adoption ofAI and Analytics solutions.

includes, but it not limited to, thefollowing duties

• Productreleasepositioning,messaging,andsalestraining
• ProductROI anduse case development
• Salesenablementcontentand programsincluding promotional offersand sales contents / campaigns
• SKO program development, administration, anddevelopment anddelivery of training

• houghtleadershipcontentdevelopment and writingfor a variety of demand genand customer upsell / loyaltycampaigns,includingeBooks,whitepapers, blogs, webinars,and events –often inpartnership withanalystsand influencers
• Analyst Relations briefings, and highly precise and technicalRFI submissions
• CustomerIntelligence activities in collaboration with NICE CI team
• Customer case studies, win stories, use cases
• Customer speakerrecruiting andcollaboration forNICE

To Land This Gig You'll Need:

• Experience in CCaaS market
• Familiarity with and passion for CX AI and Analytics, including both the technical and business come differentiators of NICE solutions
• Current expertise or interest in developing deep subject matter expertise CX AI and Analytics, for the contact center and beyond
• A natural affinity with working with product management, pre-sales, and sales to support pipeline gen and help accelerate deals through the funnel
• The ability to translate product features into differentiating value propositions and leverage market, competitive, and customer knowledge into business outcome focused storylines and materials
• A bachelor’s degree in business management, marketing or related field or equivalent work experience required
• 6+ years of experience in software product marketing or product management
• Keen ability to prioritize, manage, track, and deliver multiple projects simultaneously on budget and deadline
• Outstanding written and verbal communication skills, and effective presentation capabilities
• Ability to work cross-functionally with peer group, senior leadership, and independently to achieve business goals including LoB, departmental, and individual KPIs
• Excellent influencing and consensus-building skills